Waterless skincare products are formulated without any added water. Instead, they use highly concentrated natural ingredients, such as oils, botanical extracts, and butters, which makes them richer in nutrients and often more potent.

Waterless skincare is more concentrated and effective, as it eliminates fillers like water that can dilute ingredients. They’re also environmentally friendly, reducing water usage and often resulting in less need for preservatives, since there’s no water content that might cause bacteria growth. These products are especially suitable for drier climates and for people looking for long-lasting hydration and nourishment.

Yes, our range is formulated to be gentle and suitable for sensitive skin. We use organic, natural ingredients without harsh chemicals, artificial fragrances, or parabens, reducing the likelihood of irritation. However, we recommend patch testing new products on a small area of skin before full use.

"Organic"means that our products are made with ingredients grown without synthetic fertilizers, pesticides, or genetically modified organisms (GMOs). Our ingredients are certified by reputable organic standards, ensuring purity and sustainable farming practices that protect the environment and your skin.

Absolutely! Our entire skincare line is cruelty-free, meaning no animal testing is involved at any stage. Most of our products are also vegan, using plant-based ingredients instead of animal-derived components.

Waterless products should be stored in a cool, dry place, away from direct sunlight. Many waterless formulas are heat-sensitive, so keeping them at room temperature or cooler helps maintain their potency and extends shelf life.

Our products generally last 12–18 months, but this can vary. Without water, the risk of microbial growth is significantly reduced, meaning fewer preservatives are needed. Each product has an expiration date, and we recommend using it within this time for maximum effectiveness.

Waterless products are often highly concentrated, so a little goes a long way. Apply a small amount to clean, damp skin for optimal absorption. You may notice that these products are richer in texture; simply warm a small amount between your fingers to melt them slightly for smoother application

Since our products are highly concentrated and contain no added water, the natural fragrance of the ingredients is more pronounced. We do not use artificial fragrances, so any scent comes from natural essential oils and plant extracts. For those sensitive to scents, we offer fragrance-free options.

Yes, sustainability is core to our brand values. Our packaging is minimal, recyclable, and often reusable. By being waterless, our products are concentrated, which means less packaging is needed, and fewer shipments are required. Additionally, our organic sourcing supports environmentally friendly farming practices.

Yes, our packaging is designed to be eco-friendly and recyclable wherever possible. Check local recycling guidelines for specific instructions on how to recycle each component.

Not at all. Our formulations are crafted to absorb quickly into the skin, delivering nutrients without a heavy or greasy feel. Many users find that waterless products leave skin soft and hydrated without clogging pores.

We offer a range of products suited to different skin types, from dry to oily and sensitive. You can find specific recommendations in each product description, or reach out to us for personalised advice on choosing the best options for your skin’s needs.

Absolutely. Many waterless products balance oils in the skin rather than overloading it. Look for lightweight options, such as oil serums or balms that contain
non-comedogenic oils, which help to balance skin without clogging pores.

If you have a reaction, discontinue use immediately. Our products are designed to be gentle, but every skin type is unique. Contact us with details of your reaction, and we’ll work with you to identify a suitable alternative.

Yes, since our products are made from natural ingredients without synthetic stabilizers, slight changes in texture can occur. This is normal and doesn’t affect the product's effectiveness. If you notice a significant change, such as separation or unusual odor, please contact us for assistance.

Yes, we’re here to help! Reach out to us via email or through our social media channels for personalized skincare advice and recommendations.

All orders are shipped from the UK. We carefully package each order to ensure it arrives safely and quickly to your doorstep.

No, NURE Beauty does not ship internationally at this current time.

Costs depend on your location and the size of your order. Here’s a general breakdown:

UK Standard Shipping: Free on orders over £40, otherwise a flat fee of £3.95.

UK Express Shipping: £6.95

Once your order is placed, you will receive an order confirmation, and our team will begin processing it.

UK Standard Shipping: 2–4 business days

UK Express Shipping: 1–2 business days

Once your order has been shipped, we will email you a tracking number along with a link to track your package. You can also track your order by logging into your NURE Beauty account on our website.

Sometimes tracking
updates are delayed due to processing times with the courier. If your tracking hasn’t updated after a few days, please contact our customer support team, and we’ll look into it for you.

If your order hasn’t arrived within the estimated time frame, please allow a few extra days, as there may be occasional postal delays. If it still hasn’t arrived after this period, reach out to our customer service team for assistance.

Yes, we offer free standard shipping within the UK on orders over £40. For orders under £40,standard shipping rates apply.

If you need to change your shipping address, please contact us as soon as possible. We can update the address as long as the order hasn’t shipped yet. Once it’s dispatched, we’re unable to make changes.

We’re sorry for any inconvenience! If your order arrives damaged or you receive the wrong items, please contact us within 7 days of delivery. Provide your order number and photos of the damaged or incorrect products, and we’ll make it right by arranging a replacement or refund.

We ship orders Monday to Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.

If you need to cancel your order, please contact us as soon as possible. We can cancel it as long as it hasn’t been shipped yet. Once dispatched, the order cannot be canceled, but you may return it once it arrives if it’s unopened and unused.

At NURE Beauty, we’re committed to
ensuring you love your products. If, for any reason, you’re not completely satisfied, we offer a 30-day money-back guarantee. Please check our 30 day guarantee terms and conditions page.

Return shipping costs are the responsibility of the customer.

To begin a return, please reach out to our customer support team and fill out the returns form on the ***LINK*** Provide your order number and the items you’d like to return, and we’ll guide you through the process.

Please ensure that the item is securely packaged to avoid damage in transit. We recommend using the original packaging if possible, and including a copy of your receipt or order confirmation.

Once your order has been shipped, we will email you a tracking number along with a link to track your package. You can also track your order by logging into your NURE Beauty account on our website.

Returns are processed within 5–7 business days of receiving the item. You will receive an email notification once your return is processed.

Refunds are issued to the original payment method. Depending on your bank or payment provider, it may take an additional 5–10 business days for the funds to appear in your account.

At this time, we don’t offer direct exchanges. If you’d like a different item, please return the original item for a refund and place a new order for the desired product.

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery. Provide your order number and photos of the damaged or incorrect
item. We’ll arrange for a replacement or a full refund, including shipping costs.

If your order shows as delivered but you haven’t received it, please check with neighbors or around your property, as couriers sometimes leave packages in secure areas. If it’s still missing, reach out to our customer support team, and we’ll help investigate

If your order hasn’t been shipped yet, you may cancel it for a full refund. Contact us as soon as possible to request a cancellation. Once shipped, the order can no longer be canceled, but you may return it within 30 days if it’s unopened and unused.

Original shipping fees are non-refundable, except in cases where we made an error, such as shipping the wrong item or a defective product. For standard returns, the
refund will only cover the cost of the product(s).

We’ll send you an email notification as soon as we receive and process your return. If you haven’t heard from us within 10 days of shipping your return, please contact us with your return tracking information.

Unfortunately, we are unable to accept returns or offer refunds for items that are returned after the 30-day window. We encourage you to reach out to us promptly if you need to make a return.

If you have any other questions or require assistance with your return or refund, please reach out to our customer support team at Nure Beauty. Contact Us