Nure Beauty Delivery and Returns Policy 

All orders are
shipped fromthe UK. We carefully package each order to ensure it arrives safely
and quickly to your doorstep.

No, NURE Beauty does
not ship internationally at this current time.

costs depend on your
location and the size of your order. Here’s a general breakdown:

UK Standard Shipping: Free on orders over
£40, otherwise a flat fee of £3.95.

UK Express Shipping: £6.95

Once your order is
placed, you will receive an order confirmation, and our team will begin
processing it.

UK Standard Shipping: 2–4 business days

UK Express Shipping: 1–2 business days

Once your order has
been shipped, we will email you a tracking number along with a link to track
your package. You can also track your order by logging into your NURE Beauty
account on our website.

Sometimes tracking
updates are delayed due to processing times with the courier. If your tracking
hasn’t updated after a few days, please contact our customer support team, and
we’ll look into it for you.

If your order hasn’t
arrived within the estimated time frame, please allow a few extra days, as
there may be occasional postal delays. If it still hasn’t arrived after this
period, reach out to our customer service team for assistance.

Yes, we offer free
standard shipping within the UK on orders over £40. For orders under £40,
standard shipping rates apply.

If you need to change
your shipping address, please contact us as soon as possible. We can update the
address as long as the order hasn’t shipped yet. Once it’s dispatched, we’re
unable to make changes.

We’re sorry for any
inconvenience! If your order arrives damaged or you receive the wrong items,
please contact us within 7 days of delivery. Provide your order number and
photos of the damaged or incorrect products, and we’ll make it right by
arranging a replacement or refund.

We ship orders Monday
to Friday, excluding public holidays. Orders placed on weekends or holidays
will be processed on the next business day.

If you need to cancel
your order, please contact us as soon as possible. We can cancel it as long as
it hasn’t been shipped yet. Once dispatched, the order cannot be canceled, but
you may return it once it arrives if it’s unopened and unused.

At NURE Beauty, we’re committed to
ensuring you love your products. If, for any reason, you’re not completely
satisfied, we offer a 30-day money-back guarantee. Please check our 30 day
guarantee terms and conditions page.

Return shipping costs
are the responsibility of the customer.

To begin a return,
please reach out to our customer support team and fill out the returns form on
the ***LINK*** Provide your order number and the items you’d like to return,
and we’ll guide you through the process.

Please ensure that
the item is securely packaged to avoid damage in transit. We recommend using
the original packaging if possible, and including a copy of your receipt or
order confirmation.

Once your order has
been shipped, we will email you a tracking number along with a link to track
your package. You can also track your order by logging into your NURE Beauty
account on our website.

Returns are processed
within 5–7 business days of receiving the item. You will receive an email
notification once your return is processed.

Refunds are issued to
the original payment method. Depending on your bank or payment provider, it may
take an additional 5–10 business days for the funds to appear in your account.

At this time, we don’t offer direct exchanges.
If you’d like a different item, please return the original item for a refund
and place a new order for the desired product.

If your item arrives
damaged or you receive the wrong product, please contact us within 7 days of
delivery. Provide your order number and photos of the damaged or incorrect
item. We’ll arrange for a replacement or a full refund, including shipping costs.

If your order shows as delivered but you haven’t
received it, please check with neighbors or around your property, as couriers
sometimes leave packages in secure areas. If it’s still missing, reach out to
our customer support team, and we’ll help investigate

If your order hasn’t
been shipped yet, you may cancel it for a full refund. Contact us as soon as
possible to request a cancellation. Once shipped, the order can no longer be
canceled, but you may return it within 30 days if it’s unopened and unused.

Original shipping
fees are non-refundable, except in cases where we made an error, such as
shipping the wrong item or a defective product. For standard returns, the
refund will only cover the cost of the product(s).

We’ll send you an
email notification as soon as we receive and process your return. If you
haven’t heard from us within 10 days of shipping your return, please contact us
with your return tracking information.

Unfortunately, we are unable to accept returns
or offer refunds for items that are returned after the 30-day window. We
encourage you to reach out to us promptly if you need to make a return.

If you have any other
questions or require assistance with your return or refund, please reach out to
our customer support team at Nure Beauty. Contact Us